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IT Support

Wales - Conwy
£16,000 - £18,000
Date Posted:
06 Sep 2019
Vacancy Type:
Permanent - Full time
Job Description
 Our client is an innovative and fast paced ICT provider who offer a friendly and supportive work environment. They now have an opportunity for IT Support based In the Conwy area just off the A55, this is a fantastic opportunity for someone early in their career wanting to progress, you will be rewarded with a fantastic career and benefits.

They are looking for IT Support to look after 1st and 2nd line technical support of hardware, software and MS network infrastructure in a Windows Server 2012 and Citrix environment.

As the IT Support you will be responsible for:

  • Helpdesk support
  • Supporting 150 users across multiple sites using Windows 7 and MS Office 2010
  • Active Director maintenance and user management
  • Mobile device management
  • PC Imaging - Windows 7 to window 10
  • PC Repairs - Hardware Failure, Fault finding
  • Procurement of items and maintaining relationships with suppliers

The successful IT support office will have the following skills and experience:

  • HNC/NVQ 3 in an IT related subject
  • Personable and approachable
  • Highly organised with the ability to meet multiple deadlines
  • Effective communication skills with the ability to convey information to non-technical users
  • Full UK driving licence

This IT Support Officer is a full-time permanent position, working 39 hours per week Monday to Friday with overtime entitlement. Benefits package include company pension, healthcare, life assurance, 25 days holiday plus bank holidays, sickness benefit, childcare voucher scheme, cycle to work scheme and performance bonus.