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Technical Support

Wales - Gwynedd
£18,000 - £22,000
Date Posted:
16 Aug 2019
Vacancy Type:
Permanent - Full time
Job Description
Are you wanting to work for a leading software company as the technical support working in high-end offices with free parking and beautiful views of the Snowdonia mountains.

As the Technical Support you will be responsible for:

  • Diagnoses of issue type, providing 1stor 2ndline technical support
  • Running basic SQL queries to investigate or resolve issues as required
  • Accurate time logging within projects
  • Making sure all query’s get solved and back to the client in the time frame quoted

 To be successful in the role of Technical Support role you must:

  • Have excellent technical and analytical skills
  • Excellent interpersonal and communication skills
  • Good problem-solving skills
  • Excellent attention to detail
  • The ability to work well under pressure
  • The ability to work on multiple issues concurrently

As the Technical Support you will work in a fast-paced company, it is essential as the Technical Support that you are able to build and maintain relationships, be organised and able to multi task. This is a permanent position based near Bangor North Wales. If you are looking for a new challenge. Apply Today!